The Brush Guys Shipping and Returns

Shipping

Most of our orders will ship by the United States Postal Service First Class Mail or Priority Mail. We strive to ship every order either the same day we receive it or the next business day at the latest.

Our domestic shipping is $6.95 for orders under $30, $5.95 for orders between $30 and $49.99, and $4.95 for orders between $50 and $58.99. We offer free shipping for all orders of $59.00 and above!

We are now offering optional upgrade to Priority Mail for domestic orders for only $4 extra! This premium shipping option guarantees USPS Priority Mail service of 1-3 business days.

We ship to Canada for a flat fee of $17.95 and all other countries for a $24.99 flat fee.

Local Pickup

For San Diego customers, we offer free local pickup (previously called “will call”) for online orders. Our address is at 4901 Morena Blvd. Suite 4901, San Diego, CA 92117. Choose the “Local pickup” shipping option at checkout.

COVID-19 UPDATE: To ensure the safety of our team members and customers, we are temporarily suspending in-person shopping at our storefront. We are still offering contactless pickup for online orders. Please call ahead (858-201-3511) to schedule your local pickup, and call again when you arrive. We will deliver your brushes into the trunk of your car.

The fine print

Our shipping table is based on shipping brushes, which are light, therefore inexpensive to ship. We do offer a few other items such as brush soap, sets, brush accessories, palettes, etc. These items cost a bit more to ship and your shipping cost may be adjusted accordingly.

The Brush Guys are not responsible for any additional export or customs fees.

Returns

If you’re not happy, we’re not happy. If you are not satisfied with your purchase, please let us know. We will do what we can do to make it right.

Please note that shipping and handling charges are not refundable.

Refunds

You can return any order for any reason within 30 days for a full refund.

Have a specific question? Please get in touch!